Shipping Policy

We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for important information regarding order processing, shipping times, customs duties, and cancellations.

Order Processing

All orders are typically processed within 1–3 business days after payment confirmation.

Please note that processing times may occasionally be affected by factors such as:

  • Incomplete or failed payment verification
  • Incorrect or insufficient shipping information
  • High order volumes during sales or holiday periods

If any issue arises with your order, our team will contact you via email before processing to ensure successful delivery.

Shipping Times

Estimated delivery times are as follows:

  • United States: 7–10 business days
  • International Orders: 10–14 business days

Please understand that shipping timelines are estimates and may be affected by circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Carrier or courier delays
  • Customs processing times

While we cannot guarantee exact delivery dates, we will do our best to keep you informed throughout the shipping process.

Taxes & Duties

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

These charges are not included in your order total and are the responsibility of the customer. For more information regarding possible customs charges, we recommend contacting your local customs office.

Customs Delays

Valentina Vera Miami is not responsible for delays caused by customs clearance procedures in the destination country. Customs authorities operate independently, and release times are outside of our control.

Order Cancellation

If you wish to cancel your order after it has been placed, please contact us as soon as possible at .

We will do our best to accommodate your request; however, cancellations cannot be guaranteed once the order has been processed or shipped. In such cases, customers will need to follow our return process after receiving the item.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact us:

Email: info@valentinaveramiami.com